Case Study: Runbook Review Workflow

Thesis

Runbooks often exist, but they drift away from the real system. The opportunity is not writing more documents. It is checking whether the instructions still match current infrastructure, alerts, dashboards, and access paths.

Case Pattern

The strongest signal is repeated incident friction: responders know a runbook exists, but still ask where the dashboard is, which command is safe, or who owns the final approval.

Product Shape

Start with a review workflow.

1. Import a runbook.
2. Extract systems, commands, owners, and expected evidence.
3. Mark missing links, stale commands, and unclear decision points.
4. Export a cleaner review version.

Risk

The tool must not execute commands. It should review instructions and evidence paths only.

Next Validation Step

Pick one old runbook, review it manually, and record which checks could be repeated by software.